Thanks for attending The Yoga Summit. We’re here to help you, but we’re also a very small team and Customer Support can get pretty overwhelming when over a hundred thousand people are attending an online event.
Before opening a ticket, please review the following Frequently Asked Questions.
If your question is not answered, please submit a Customer Support enquiry in the box at the bottom of this page.
We’ll endeavour to get back to you as soon as we possibly can. Thanks!
The Yoga Summit gathers some of the most renowned yoga experts in the world.
Each day, for 24 hours, we provide one interview or practice for free, available here.
Those who want have an unlimited access, and watch the content at their own pace anytime and anywhere, can buy a pass here.
You already love yoga, so you know there is more in store!
You’re curious about taking yoga “off the mat” and into your life.
You’re inspired to learn from the world’s leading yoga visionaries and teachers from the comfort of your own home — for free!
You’re ready to spark positive changes in your life and want motivation and inspiration.
You value connections with like-minded people and sharing your love of yoga.
The Yoga Summit is an online event, and there is no physical location.
All the interviews and practices are available on this website.
All you need to do to access these teachings is to register here.
The Yoga Summit goes beyond simple physical practice to explore the deep roots of what yoga is and how it can impact your body, mind, and spiritual life. We’ve asked the tough questions to a number of experts who can help you along on your own journey, inspire you to make changes, and deepen your knowledge. Furthermore access is completely free, too!
The beautiful thing about yoga and yogic teachings is they are for everyone. Whether you’re brand new to yoga or an experienced teacher, our speakers offer insights, teachings, and practices to help you on your journey to greater health, peace and happiness.
Enter your email address in the registration box on the home page. We will notify you when the Summit goes live. You’ll also receive free gifts and access to online courses when you register in advance.
Every Mother Counts, which is working on making pregnancy and childbirth safe for every mother, everywhere.
Tout Est Un, which provides spiritual development workshops and also food, clothing and yoga courses for homeless people.
Off The Mat Into The World, which is dedicated to bridging yoga and activism. It uses yoga, meditation, and self-inquiry to inspire leaders to create conscious, sustainable change.
Each day for 21 days, one interview will be released free of charge. You can also choose to purchase a pass allowing you to stream or download all content. Then you can watch wherever and whenever you want. Some of the proceeds from those sales will go to our charity partners.
To make sure you don’t miss any summit content, make sure to do the following steps:
1. add our email to your contacts by sending us an email to [email protected] That will ensure future messages go to your “safe list.”
2. make sure the email we sent you is not in your “promotions” or spam folder
3. If you have a Gmail account, make sure to drag the email you received from us from your promo tab (if that’s where it appeared) to your primary tab.
Sorry you missed it! Unfortunately, we must stick to our viewing schedule. Too see any missed presentations you’ll need to purchase a pass to the summit. Then you can watch them all at your own pace any time and download any of the videos and audio recordings. You can buy a pass here.
To do so, go to our buy page, select the type of pass you want, and proceed to the checkout.
You’ll have unlimited access to the content you bought, and will also be able to download the files for offline access.
10% of the net proceeds from purchases go to our yoga based charity partners. So when you buy you’re supporting yoga charities as well.
With the free access, you can watch only one session at a time for 24 hours only. The Premium Pass goes beyond that, and allow you to access any session whenever you want, including all the sessions of The Yoga Summit as well as the The 5 Five Points of Yoga Course.
You’ll have unlimited access to the content you bought, and will also be able to download the files for offline access.
10% of the net proceeds from purchases go to our yoga based charity partners. So when you buy you’re supporting yoga charities as well.
To buy a Premium Pass, go to our buy page.
You should have received by email a coupon to get a Premium Pass for free.
Unfortunately, this email sometimes ends in your “Promotions” or “Spam” Folder, so check there if you find it. If you find it there, put it back into your inbox, so you can receive the next emails we are going to send you. You might also be able to find this email by searching for “The Yoga Summit” in the search bar of your email client.
If you don’t find this email, contact us through our contact form.
To upgrade your account, contact us through our contact form.
Please note, this answer is only relevant if you bought a Summit Pass, a Course Pass, or a Premium Pass. For all other viewers there is no need to login or enter a password to access the free session of the day.
When you buy a Pass, you will be sent instantly an email with your login and password. Unfortunately, there are a few common issues:
1. You use Gmail and the email has landed in your ‘Promotions’ tab.
2. The email somehow landed in your Junk or Spam folder.
3. Check there if you find it. If you find it there, put it back into your inbox, so you can receive the next emails we are going to send you. You might also be able to find this email by searching for “The Yoga Summit Account” using the search bar of your email client. Gmail users, simply click this link to do so.
4. You’ve marked one of our emails as Spam. When this happens, our system is forbidden from sending any email communications to you.
In case you don’t find the email containing your login and password information, try resetting your password. To do so, check the corresponding FAQ.
If you’re still having troubles, contact us through our contact form.
Please note, this answer is only relevant if you bought a Summit Pass, a Course Pass, or a Premium Pass. For all other viewers there is no need to login or enter a password to access the free session of the day.
When you buy a Summit Pass, a Course Pass, or a Premium Pass, you will be sent instantly an email with your login and password. Unfortunately, this email sometimes ends in your “Promotions” or “Spam” Folder, so check there if you find it. If you find it there, put it back into your inbox, so you can receive the next emails we are going to send you. You might also be able to find this email by searching for “The Yoga Summit Account” using the search bar of your email client. Gmail users, simply click this link to do so.
In case you don’t find the email containing your login and password information, try resetting your password. To do so, check the corresponding FAQ.
If you’re still having troubles, contact us through our contact form.
Please note, this answer is only relevant if you bought a Summit Pass, a Course Pass, or a Premium Pass. For all other viewers there is no need to login or enter a password to access the free session of the day.
When you go to My Account page, you should see a message saying: “You are connected to your account”. If not, click on the “Login or recover your password” button and login.
Please note, this answer is only relevant if you bought a Summit Pass, a Course Pass, or a Premium Pass. For all other viewers there is no need to login or enter a password to access the free session of the day.
1. Go to the My Account page and choose Logout.
2. Go again to My Account page.
3. Click on the “Login or recover your password” button and then on the “Lost Your Password?” text at the bottom of the popup.
4. Fill the form with the email address with which you bought your pass and click on “Reset Password”.
5. You will receive an email with the subject “The Yoga Summit Password Reset”. Click the link in that email.
6. When you get to this page, there will be an automatically generated password in the box. You can replace it to have your own, easier-to-remember password. Click “Reset Password” to save it.
7. Then connect with this new password on My Account page.
8. You should be in. If you’re still having troubles, contact us through our contact form.
Please note, this answer is only relevant if you bought a Summit Pass, a Course Pass, or a Premium Pass. For all other viewers there is no need to login or enter a password to access the free session of the day.
To download the files, you can either go to My account page to download the full audio albums, or go to a specific session, where you will find the “Bonus content” part where you can download all video and audio files.
If you don’t see the download links, it means that you are disconnected and that you should login using the “login” button in the menu.
Please note, this answer is only relevant if you bought a Summit Pass, a Course Pass, or a Premium Pass. For all other viewers there is no need to login or enter a password to access the free session of the day.
Unfortunately, Apple doesn’t allow to download the video or audio files directly to iPads or iPhones.
But there is a workaround to have the videos on your iPad!
1. Download the videos from a desktop computer
2. Load them in iTunes
3. Connect your iPhone or iPad to your desktop computer
4. Use iTunes to upload the videos to your iPad
5. And voilà! your videos are on your iPhone or iPad!
There are many possible reasons for this issue:
1. Try using a different web browser. e.g. If you’re using Chrome, try Firefox.
2. The main cause is likely your internet connection speed. High-speed internet is a must for viewing streaming videos. We recommend a connection speed of no less than 10 Mbps (though the video stream can work at less than that). Most cable and DSL providers offer this as their base minimum. Satellite internet, though considered high speed, generally will skip and pause due to the time it takes for the data to travel to space and back to your computer. You can test your internet connection speed for free at speedtest.net.
3. Another main cause is the speed of your computer. Computers less than 3 years old (and connected to high-speed internet) should stream the presentations without issue.
4. You can also try also to deactivate the plugins and addons of your browser.
5. In some instances, your computer could have a virus or malware/adware that will slow it down and cause playback issues. Try scanning your system with a program like spybot search and destroy (it’s free, just google it) to fix these kinds of issues.
6. The last frequent cause is the browser you using. We recommend the latest version of Chrome, Firefox or Safari. Internet Explorer will work, but must be version 9 or higher. Version 8 and older have known issues with streaming video.
7. We use Vimeo for the videos, which seems to be banned in Indonesia according to Wikipedia. If you live in this country, you can either use the audio version, use a VPN software, or download the video and audio files if you own a Pass.
If none these options don’t resolve your issues, If you’re still having troubles, contact us through our contact form. and include as much detail as you can, including answers to the following questions. We will do our best to help you out.
1. Are you getting an error message or are they just not playing when you click the play button?
2. What browser are you using?
3. What version of that browser?
4. Go to speedtest.net and run a test, what speed does it say you have for download?
Simply register your details on the affiliate page and we’ll send you all you need to share the summit, support charities and make an income in the process!
Contact us via our contact page.
Do you still have a question? Send us a message on contact page